Rocket League Championship Series Off to a Rocky Start
Rocket League developer Psyonix was hoping their first official attempt at a Rocket League open tournament would run smoothly when it began on April 30. Unfortunately, the website hosting the tournament, smash.gg, crashed as the first round began.
Over 3,000 teams of 3-5 players were registered for the US tournament beginning at 11 am CDT. In most cases, the first round actually occurred between 3 and 4 pm CDT as many users were previously unable to log in to smash.gg to check in or report match results. The official Rocket League Championship Series Twitter page attempted to update players during the downtime.
Ultimately, blame for the technical lull can be redirected from Rocket League and smash.gg to a 3rd party chat service used by the tournament website. According to Twitch eSports Program Associate CloudFuel:
“The 3rd party chat service that smash.gg uses failed and smash.gg had to make several changes to try fix this issue. Unfortunately, that put on an even greater load on the smash.gg servers which, coupled with the 10,000+ players actively pinging the site, caused the servers to overload. They planned ahead and put more servers in place, but with an event of this magnitude there’s simply no way of knowing how many are necessary.”
The struggles for this debut tournament did not stop when the tournament website was restored. Numerous players turned to the Rocket League subreddit to vent their frustrations for being unfairly disqualified from the tournament by the smash.gg system and moderators.
Psyonix responded to the growing complaints and posted an update on their website clarifying that the mass disqualifications were unintended. The developer plans on creating a new bracket to allow the affected teams to compete and will be reaching out to those teams to provide further information.
As Saturday comes to a close and the dust settles, it is clear that the Rocket League Championship Series has some kinks to work out before the second open qualifier on June 11.